[PDF] The Reference Interview Today Download Full

The Reference Interview Today PDF
Author: Dave Harmeyer
Publisher: Rowman & Littlefield
ISBN: 0810888165
Size: 49.30 MB
Format: PDF, ePub, Mobi
Category : Language Arts & Disciplines
Languages : en
Pages : 172
View: 6480

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The Reference Interview Today

by Dave Harmeyer, The Reference Interview Today Books available in PDF, EPUB, Mobi Format. Download The Reference Interview Today book, More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Good reference interviews accomplish three goals: establishing contact with the user, determining what the user’s information need actually is, and checking to make sure that the answer actually meets that need completely. Built around timeless service principles including Ranganathan’s Five Laws, The Reference Interview Today: Negotiating and Answering Questions Face to Face, on the Phone, and Virtually is a practical field guide to conducting reference interviews in every modality: face-to-face, phone, chat, text, virtual world such as Second Life, and even mashup reference interviews where multiple modalities are used to answer the question. Following a concise presentation of reference interview basics, the heart of the book is 12 different reference interview scenarios set in different modes and demonstrating a specific principle. Each of these twelve follows a similar construction: a general overview of the principle (for example, save the time of the reader), a script of the reference interview, and then learning questions designed to demonstrate the principle(s) as illustrated in the script. Examples range from assisting faculty members with scholarly resources to helping a high school student with a paper to assisting a hairdresser with a reference question. One scenario is based in the year 2025 to emphasize the timeless nature of reference service. Seamlessly combining both time-honored principles and multiple technologies, this practical book demonstrates how librarians can be as relevant and necessary in the digital age as in the print world. Appropriate for both novice and experienced librarians as well as for LIS students, this concise handbook speaks to those working in or preparing for careers in public, school, academic, and special libraries..



[PDF] The Reference Interview Today Download Full

The Reference Interview Today PDF
Author: Susan Knoer
Publisher: ABC-CLIO
ISBN: 1598848232
Size: 11.29 MB
Format: PDF, Docs
Category : Language Arts & Disciplines
Languages : en
Pages : 138
View: 900

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The Reference Interview Today

by Susan Knoer, The Reference Interview Today Books available in PDF, EPUB, Mobi Format. Download The Reference Interview Today book, Learn and perfect the skills needed to conduct satisfying reference interviews in the modern technological environment with this easy-to-use guide.



[PDF] The Reference Interview Today Download Full

The Reference Interview Today PDF
Author: Susan Knoer
Publisher: ABC-CLIO
ISBN: 1598848224
Size: 19.35 MB
Format: PDF, ePub
Category : Language Arts & Disciplines
Languages : en
Pages : 138
View: 1962

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The Reference Interview Today

by Susan Knoer, The Reference Interview Today Books available in PDF, EPUB, Mobi Format. Download The Reference Interview Today book, Learn and perfect the skills needed to conduct satisfying reference interviews in the modern technological environment with this easy-to-use guide.



[PDF] Conducting The Reference Interview Third Edition Download Full

Conducting the Reference Interview  Third Edition PDF
Author: Catherine Sheldrick Ross
Publisher: American Library Association
ISBN: 0838917275
Size: 57.98 MB
Format: PDF, ePub, Docs
Category : Language Arts & Disciplines
Languages : en
Pages : 344
View: 1482

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Conducting The Reference Interview Third Edition

by Catherine Sheldrick Ross , Conducting The Reference Interview Third Edition Books available in PDF, EPUB, Mobi Format. Download Conducting The Reference Interview Third Edition book, Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.



[PDF] Providing Reference Services Download Full

Providing Reference Services PDF
Author: John Gottfried
Publisher: Rowman & Littlefield
ISBN: 1442279125
Size: 15.56 MB
Format: PDF, Mobi
Category : Language Arts & Disciplines
Languages : en
Pages : 168
View: 6124

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Providing Reference Services

by John Gottfried, Providing Reference Services Books available in PDF, EPUB, Mobi Format. Download Providing Reference Services book, Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include: Reference services: basic information and background Reference resources and tutorials Organizing and providing services Staffing and performance management Forming helpful partnerships (internal and external) The future of reference Readers will come away with a solid foundation in reference services. They will have the knowledge to update or restructure an existing reference program, or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service. Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevant to academic, public, school, and special libraries—any library or organization, in fact, that offers reference or research assistance.



[PDF] Teaching Reference Today Download Full

Teaching Reference Today PDF
Author: Lisa A. Ellis
Publisher: Rowman & Littlefield
ISBN: 1442263938
Size: 33.25 MB
Format: PDF, Mobi
Category : Language Arts & Disciplines
Languages : en
Pages : 370
View: 5700

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Teaching Reference Today

by Lisa A. Ellis, Teaching Reference Today Books available in PDF, EPUB, Mobi Format. Download Teaching Reference Today book, Reference and Information Services, if it may still be referred to by this term, is an evolving outreach service in libraries. This is not only due to Google and the Internet, but also other technological advances afford users online access to a plethora of content, free and proprietary. This evolution has also caused a shift in the theories and practices (especially, core functions and values) of reference and information services as library schools seek greater alignment with practitioners and libraries on the forefront of these changes. As academics and practitioners work together to educate library students on the kinds of changes happening in reference and information services, they are rethinking their curriculum and assignments to incorporate real-world challenges adaptive to user needs. Likewise, libraries may work through their regional library consortia to plan professional development workshops or training sessions to teach new skills and methods of approach required for such changing services. Here’s a tool for library school instructors, library students, professional development instructors, and current librarians poised to change, which specifically addresses the pedagogy of reference and information services in flux. It will help answer questions such as: How may we better educate a new and current generation of reference and information service professionals, given the challenges they will likely encounter? What kinds of assignments could be devised to better promote active learning in a transformative field like reference and information services? What new approaches or theories could be applied to assist library professionals in meeting the informational needs of users?



[PDF] Guide To Reference Download Full

Guide to Reference PDF
Author: Jo Bell Whitlatch
Publisher: American Library Association
ISBN: 083891232X
Size: 43.74 MB
Format: PDF, ePub
Category : Language Arts & Disciplines
Languages : en
Pages : 248
View: 3931

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Guide To Reference

by Jo Bell Whitlatch, Guide To Reference Books available in PDF, EPUB, Mobi Format. Download Guide To Reference book, Ideal for public, school, and academic libraries looking to freshen up their reference collection, as well as for LIS students and instructors conducting research, this resource collects the cream of the crop sources of general reference and library science information. Encompassing internet resources, digital image collections, and print resources, it includes the full section on LIS Resources from the Guide to Reference database, which was voted a #1 Best Professional Resource Database by Library Journal readers. Organized by topic and thoroughly indexed, this guide makes it a snap to find the right sources. It offers an appealing introduction to reference work and resources for LIS students and also serves as an affordable course book to complement online Guide to Reference access.



[PDF] Librarian S Guide To Online Searching Cultivating Database Skills For Research And Instruction 4th Edition Download Full

Librarian s Guide to Online Searching  Cultivating Database Skills for Research and Instruction  4th Edition PDF
Author: Suzanne S. Bell
Publisher: ABC-CLIO
ISBN: 1610699998
Size: 30.60 MB
Format: PDF, Docs
Category : Business & Economics
Languages : en
Pages : 320
View: 1220

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Librarian S Guide To Online Searching Cultivating Database Skills For Research And Instruction 4th Edition

by Suzanne S. Bell, Librarian S Guide To Online Searching Cultivating Database Skills For Research And Instruction 4th Edition Books available in PDF, EPUB, Mobi Format. Download Librarian S Guide To Online Searching Cultivating Database Skills For Research And Instruction 4th Edition book, This groundbreaking textbook and guide for library school students and librarians will help you—regardless of experience level or environment—learn the ins and outs of working with online databases, the best tactics for effective research online, and the methods for conveying these search skills to others. • Features discussions of databases by discipline, including social science, science, medicine, and humanities, covering both bibliographic and numerical databases • Provides readers with a toolkit of fundamental search skills to increase research effectiveness • Presents advice and techniques for both virtual and in-person teaching • Offers a companion website with additional information and exercises • Includes new "Additional Resources" sections for each database chapter, providing exposure to more database names and vendors, as well as a new section on discovery services



[PDF] Library Programs And Services The Fundamentals 8th Edition Download Full

Library Programs and Services  The Fundamentals  8th Edition PDF
Author: G. Edward Evans
Publisher: ABC-CLIO
ISBN: 1610696387
Size: 23.50 MB
Format: PDF, ePub, Mobi
Category : Language Arts & Disciplines
Languages : en
Pages : 496
View: 3836

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Library Programs And Services The Fundamentals 8th Edition

by G. Edward Evans, Library Programs And Services The Fundamentals 8th Edition Books available in PDF, EPUB, Mobi Format. Download Library Programs And Services The Fundamentals 8th Edition book, Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly based view of library public service and its functions. • Covers all essential services of the library through completely reorganized and updated content that reflects the role of changing technologies in today's libraries • Presents many new chapters that address the topics of print collections, media collections, e-resources, computer access, social media, legal issues, ethical issues, funding and other fiscal issues, and the library as place



[PDF] Implementing The Information Literacy Framework Download Full

Implementing the Information Literacy Framework PDF
Author: Dave Harmeyer
Publisher: Rowman & Littlefield
ISBN: 1538107589
Size: 68.92 MB
Format: PDF, ePub, Docs
Category : Language Arts & Disciplines
Languages : en
Pages : 276
View: 825

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Implementing The Information Literacy Framework

by Dave Harmeyer, Implementing The Information Literacy Framework Books available in PDF, EPUB, Mobi Format. Download Implementing The Information Literacy Framework book, Implementing the Information Literacy Framework: A Practical Guide for Librarians is written with three types of people in mind: librarians, classroom educators, and students. This book and its website address the implementation of the Association of College and Research Libraries’ Framework of Information Literacy in Higher Education. One of the few books written jointly by an academic librarian and a classroom faculty member, Implementing the Information Literacy Framework packs dozens of how-to ideas and strategies into ten chapters specifically intended for librarians and classroom instructors. If you have been waiting for a no-nonsense, carefully explained, yet practical source for implementing the Framework, this book is for you, your colleagues, and your students, all in the context of a discipline-specific, equal collaboration between the library liaison and classroom educator. Implementing the Information Literacy Framework gives you the tools and strategies to put into practice a host of Framework-based information literacy experiences for students and faculty, creating a campus culture that understands and integrates information literacy into its educational mission.



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